Cancellation
If your cancellation is at least 24 hours in advance of the consultation, you can reschedule. If your cancellation is less than 24 hours in advance, you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Reschedule
If you reschedule your appointment at least 24 hours in advance of the consultation, you will not incur any fees. If you reschedule less than 24 hours in advance, you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Late
If you are over 10 minutes late to your appointment you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Refunds
Consultation fees are non-refundable. The time you ordered must be used within one session. Regardless, the fees can be used as a credit toward our services when you sign a retainer agreement with us within 7 days of the initial consultation.
